HomeTalview Test Instructions

Talview Test Instructions

Step-by-Step Instructions

Each test taker is responsible for reading all the information below before completing a Kaplan Test of English assessment.

A. Before You Take the Test

Prepare your test environment

You will need to take the test in a quiet, well-lit room where no one will disturb you. Here are some guidelines for setting up your space:

Click here for more information.

Check that you have the equipment you need

Check this list of required equipment before taking the test:

Valid identification

You will need to have your current passport ready when taking the test.

Internet connection

You will need a strong and stable internet connection with minimum 5 Mbps download speed and minimum 5 Mbps upload speed (Cable modem, DSL or better). Tethering is not allowed as it may result in an unstable connection.

To confirm that your internet connection meets the minimum requirements, please complete this Talview Specific Internet Speed Test.

You can type “internet speed test” into most search engines to find a quick and free way to test your speed.

Computer

You will need a desktop or laptop computer (not a tablet, Chromebook, iPad or mobile device) that is equipped with the following:

Software & Operating Systems

Webcam

Secondary camera

You may also visit the Talview Knowledge Base  for Talview system requirements and further proctoring guidance. 

Read the rules & regulations

Your test will be remotely proctored by Talview, which means you will be recorded to ensure test security. The Talview software will capture a video of you  while you are taking the test on two separate cameras:

The proctoring video must cover your entire test for it to be validated by our Grading Team. 

You will be required to download a secure browser before taking your test.  When this is enabled, you will not be able to navigate away from the test screen until you have finished your test. Further guidance on the secure browser will be provided when you log in to complete your test. 

General Guidance

Rules & Regulations

The proctoring software will detect the following infringements – It is very important  that you take note of these prior to taking your test: 

If your test is invalidated due to rule violations, you will receive an email explaining the reason. You may be required to retake the test at full cost.  

  

Setting Up Talview Remote Proctoring

You will take the test through the remote proctoring service, Talview. You will receive an email from Talview with a link to your test and a verification code. 

After you click on the link and enter your verification code, you will need to complete the following steps: 

  1. Download Secure Browser (full instructions are provided) 
  2. Passport capture – a picture of your passport will be taken.
  3. Face capture – a picture of your face will be taken. 
  4. Screen sharing setup
  5. 360-degree environment check (Room Scan) – you will need to be able to rotate your webcam to complete this. 

    – Ensure that you use the full minute to thoroughly complete your room scan.
    – Ensure that you show the entire room including the ceiling, floor, under tables and your entire desk.
    – If your room scan is incomplete, it may be invalidated
    – When you complete the environment check, you will have the opportunity to preview it and record it again if you need to.
  6. Microphone test
  7. Set up your smartphone to use as a secondary camera
How to set up your secondary camera

The final step before starting your test is to set up your smartphone to use as a secondary camera. Follow these steps:

  • Smartphone is set up at the
    side of the desk area.
  • Space and desk are shown and clear.
  • Hands are shown.
  • All items/materials within reach are shown, as is hand reach distance.
  • Good lighting.
  • Camera device is too close.
  • The computer being used to complete the test is not visible
  • Hands should stay in view during the test.
  • The screen of device being used to complete the exam is not visible.
  • No clear view of test environment and everything within reach.
  • The computer being used to take the test is not visible.
  • The test environment contains objects that are not allowed.

B. Complete Your Assessment

  • Once you’ve completed the pre-test checks and set up your secondary camera, click the Start Session button to begin your test.

  • Log in to your test with the username and password provided to you by email.

KTE log in page
  • You will complete the Listening and Reading sections of the test first, followed by Writing and Speaking.

  • Once you’ve completed the test, you can then exit the browser.

D. Troubleshooting

Problems with Kaplan Test of English

I logged out or was disconnected in the middle of my test.

I received an error message during the assessment.

I can’t hear the audio, or the audio is freezing.

I can’t record audio in the Speaking section.

I can’t upload my responses in the Speaking section.

If problems continue after restarting your test, please contact Kaplan Test of English support at [email protected] before attempting another login.

Contact [email protected] for any other issues with Kaplan Test of English. 

Problems with Talview

For any issues with Talview please visit their Knowledge Base for further guidance or to log a support ticket. 

E. About Kaplan Test of English and Talview

What is Kaplan Test of English?

Kaplan Test of English is an adaptive online test that assesses your level of English language proficiency in different skills. During an assessment, you may be asked to listen to conversations, read emails and articles, answer comprehension questions, write an essay, and/or speak into the microphone on your computer.

Normally, when you take a paper-based test in school, every test taker answers the same questions. Kaplan Test of English is different. When you take an adaptive assessment, you answer different questions than other test takers because the testing system chooses questions that match your English level.

Main Flight (Listening and Reading)

Writing and Speaking

Sign, Symbol, Road Sign

What is Talview?

Talview is an online proctoring service that is used to ensure test security and detect cheating. It records activity on your computer and captures video of your face while you are taking a test online. Your personal information and Talview videos will only be viewed by Kaplan Test of English administrators and will only be used to determine whether your assessment results are valid.